Privacy Policy

Last updated: December 22, 2025

1. Information We Collect

When you visit Proud, we collect certain information about your device, your interaction with the store, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support.

Personal Information

When you make a purchase, we collect:

  • Name and contact information (email address, phone number, shipping address)
  • Payment information (credit card numbers, billing address)
  • Order history and preferences

Device Information

We automatically collect:

  • IP address
  • Browser type and version
  • Time zone and location
  • Cookie data

2. How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders
  • Communicate with you about orders, products, and promotions
  • Screen orders for potential fraud or risk
  • Improve and optimize our store
  • Provide customer support

3. Sharing Your Information

We share your personal information with third parties to help us process payments, fulfill orders, and operate our business:

  • Payment processors: Stripe, PayPal to process transactions securely
  • Shipping carriers: To deliver your orders
  • Analytics providers: To understand how visitors use our site

We do not sell your personal information to third parties.

4. Cookies

We use cookies to:

  • Remember your preferences and cart contents
  • Understand how you use our site
  • Personalize your shopping experience

You can control cookies through your browser settings.

5. Data Security

We implement appropriate security measures to protect your personal information. All transactions are encrypted using SSL technology. However, no method of transmission over the Internet is 100% secure.

6. Your Rights (GDPR)

If you are a European resident, you have the right to:

  • Access the personal data we hold about you
  • Request correction of your personal data
  • Request deletion of your personal data
  • Object to processing of your personal data
  • Request data portability

To exercise these rights, please contact us at info@proud-store.com.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

8. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page.

9. Contact Us

For questions about this privacy policy or your personal data, please contact us:

  • Email: info@proud-store.com
  • Store: Proud